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Warranty 

Protecting you're PowerFlow energy storage asset, 
for peace of mind when the sun sets 
 


PowerFlow manufacture to the highest possible standards.  Every unit is individually calibrated and soak tested before leaving our factory. 
However, should you experience a problem with a PowerFlow product, our warranty scheme is designed to offer support. 

In order for PowerFlow to deal with your warranty application quickly and efficiently, we require you to register you're product using the registration form below.  

There are various levels of warranty that PowerFlow offers, and the best thing is they are all absolutely FREE.
Please refer to the product warranty documents for full details, these can be found in the downloads section under the appropriate product section. 



24 month standard warranty on all products 

Every PowerFlow product holds a 24 month product replacement warranty. 
All of our products are plug and play, so once its installed, you won't need an electrician to remove and replace it. 
Simply unplug the connectors, remove the device from the wall, pack it into a box and send it back to us with a note inside as to what is wrong. 
We will then test the product either repair it or replace it with a new or refurbished device depending on its age. 
We don't cover the postage cost for getting it back to us, but we do cover the cost of repairs or replacement and return delivery.   



5 year free extended warranty on the following products

- ERS 4 Silver Edition products
- ERS 6 Blue Edition products 
- Sundial AC Battery Storage products

If you register your PowerFlow ERS 4 Silver Edition, ERS 6 Blue Edition or Sundial battery storage products using the warranty registration form below, 
you will receive an additional 3 years warranty absolutely FREE.
You must register your device within 6 months of its supply date in order to benefit from the free extended warranty. 
It's quick and easy and helps PowerFlow deal with any future enquiry efficiently. 




10 year free extended warranty on battery life time of Sundial Products

If you register your PowerFlow Sundial battery storage products using the warranty registration form below, 
you will receive an additional 7 years warranty on battery life time absolutely free . 
You must register your device within 6 months of its supply date in order to benefit from the free extended warranty. 
It's quick and easy and helps PowerFlow deal with any future enquiry efficiently. 







Warranty Registration


Please complete the Registration form below to register your PowerFlow product.
We do not send an automatic confirmation email, but the page will automatically update to show your registration has been successful after you click submit. 

Please contact PowerFlow via the contact us form if you have problems with the registration page or you wish us to confirm that your registration has been successful.  

Your information will be recorded automatically at PowerFlow Energy and kept on record to allow us to process any warranty claim in the future.  
We ensure that your information is kept secure and that it is not shared with third parties. 






Warranty Registration Form

Note: * denotes a mandatory field  




 
 
   
Address :* 
Contact Number:* 
Product Type:* 
Product Serial Number:* 
Installer Name:* 
Installation Date:* 
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